… help hotel and restaurant establishments to survive, … management is the assessment of
customer loyalty and finding solutions to increase it. In order to further develop theoretical aspects …

… establishment quoted in relation to customer loyalty) were the key determinants of restaurant
choice/customer loyalty … finding: indeed it is a central tenet of behavioural marketing theory. …

… of customer and customer loyalty in the fast food restaurant industry. A theoretical model, …
environment and ensure the required facilities that make the customer high perceived value, …

… customers—even if those once-in-awhile customers are satisfied. As a result, the introduction
of loyalty programs … aimed at luring customers to dine more often at a given restaurant. For …

… Theoretical background and hypotheses Conceptual framework We develop a research …
our understanding of the customer characteristics of the chosen restaurants in the current study. …

… Organizations and institutions that are successful in gaining customer loyalty have a major
… if the relationships between latent attributes extracted theoretically are confirmed by the data …

… of theoretical approaches and methodology for managing customer loyalty in hotel and
restaurant establishments … relevant aspects of the customer loyalty management methodology, its …

… between service quality, customer satisfaction (CS), and customer loyalty (CL) in restaurants.
It is … these establishments apart from the basic living spaces such as workplace, and home (…

… in restaurant settings is favored by consumers. To examine such issues we aim to identify,
by applying value theory, whether sustainable restaurant practices increase diner loyalty. To …

… 5.1 Theoretical implications The purpose of this study is to contribute theoretical value to
the consumer behavior literature by examining the direct and indirect effects of price fairness …